Our Privacy Policy

This page sets out how we, Bloodyslots Casino, operated by Bloody Entertainment N.V. under a Curaçao licence, handle your personal data when you play with us. We launched in 2023 and have processed every account under the rules below since day one. Last updated 2026.

What Data We Collect

We collect six categories of personal data, and nothing beyond them. Each category exists for a specific purpose, and we do not gather data on spec in case it becomes useful later.

  • Identity data: your name, date of birth, email address, phone number and residential address, provided by you at registration.
  • Verification documents: government-issued ID, proof of address from the last 3 months, and proof of your payment method, submitted before your first withdrawal.
  • Transaction data: deposits, withdrawals, wagers, wins, losses and bonus activity across all 6,500+ games.
  • Technical data: IP address, device type, operating system, browser and approximate location derived from your IP.
  • Gameplay behaviour: game preferences, session times, betting patterns and loyalty tier progression.
  • Marketing preferences: which channels you opted into, when you consented, and every opt-out you have requested.

How We Use Your Data

Every processing activity we run maps to one of these purposes. If a new purpose arises, we contact you before we start, rather than burying it in a silent update.

  • Creating and maintaining your account and loyalty tier.
  • Verifying your identity and age under our KYC obligations before your first withdrawal.
  • Processing deposits and withdrawals through your chosen method, from Visa Debit to Tether.
  • Preventing fraud, bonus abuse and multi-accounting.
  • Monitoring play for responsible-gambling signals, so we can step in with limits or a reality check when patterns look risky.
  • Sending marketing messages where you have given consent, and honouring every opt-out within 24 hours.
  • Meeting legal, regulatory and tax obligations that apply to licensed operators.

Contract

We process your identity, transaction and account data to perform the contract you enter when you register. Without this data we cannot open an account, hold your balance or pay out winnings, so processing is necessary under Article 6(1)(b) of the UK GDPR.

Legal obligation

KYC verification, anti-money-laundering checks and transaction record-keeping are required by law. We keep these records because regulators oblige us to, not because we choose to, and we cannot delete them on request while the obligation stands.

Legitimate interest

Fraud prevention, security monitoring and aggregated service analytics rest on our legitimate interest in running a safe platform. This interest never overrides your rights; we weigh it against your expectations and you may object at any time.

Consent

Marketing emails, SMS and promotional push messages run only on your consent. You give it through a clear opt-in, and you can withdraw it through your account settings or the unsubscribe link in every message, with no effect on your right to play.

How Long We Keep Records

We delete rather than hoard. Once the retention period for a category expires, the data is erased or irreversibly anonymised within 30 days.

Retention for gambling transaction records is not our choice: regulation requires us to hold them for at least 5 years. Marketing data lives only as long as your consent does.

Data categoryRetention period
KYC verification documents5 years after account closure
Transaction and wagering records5 years after account closure
Account and identity data5 years after account closure, or until you erase closed-account data where no obligation blocks it
Device, IP and log data12 months
Gameplay behaviour for responsible-gambling monitoring24 months
Marketing preferences and consent recordsUntil withdrawal of consent, plus 3 years to evidence the opt-out